SHIPPING POLICY

Effective Date : Jan 01, 2022

  • Orders are shipped the same day as purchased or within one business day. (Shipping cut-off time is 3pm EST)
  • You will receive your tracking order via email and/or SMS once the order is shipped. Promised delivery time only applies to business days (Monday-Friday).
  • To ensure a fast and safe delivery we use UPS, USPS and FedEx Ground/Air shipping services.
  • We have NO BACKORDER policy, because of any reason if we cannot fulfill the order, it will be cancelled and refunded.
  • Available shipping methods may vary for some products and shipping destinations.
  • We will ship to the address provided by the customer at checkout.
  • The customer is responsible for tracking the package using the tracking number from shipping until delivery.
  • To protect orders valued over $750, a signature is required upon delivery at no additional cost.
  • Shipping to a PO Box is prohibited.
  • If the shipment is returned to our warehouse or office without return authorization, a 20% processing fee will be applied to the order.
  • If your order is being shipped from multiple warehouses, the shipping costs will be multiplied accordingly.
  • Once the courier status changes to delivered, any lost packages become the responsibility of the customer.
  • Oversized products require truck freight / LTL shipping and will cost more than ground delivery.
  • The customer support team will contact the customer if an order needs to be shipped by truck freight.
  • Truck freight deliveries can take 3-4 weeks to arrive.


Our Shipping Rates and Delivery Times for United States (48 state)

Rate Delivery Time Cost
Free Shipping (500$+ orders) 2-7 Days Free
Best Way Shipping 2-7 Days $9.99
Ground Shipping 1-6 Days $11.99
2nd Day [Promo] 2 Days $22.99
Overnight 1 Day $79.99
Oversize Items (75lb+) 1-6 Days $129.99
Truck Freight 2-14 Days $299.99



NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping contact with us.

For our return and refund policy please check this page: https://nvnmarine.com/pages/return-and-refund-policy


Last Updated: Jan 01 2022