SHIPPING POLICYEffective Date : Jan 01, 2022
- Our shipping cut-off time is 3pm EST, most of the orders will be shipped the same day, or within 1 business day.
- We will provide you tracking number via email or SMS after shipment, these numbers will start to work after courier pickup.
- To ensure a fast and safe delivery we use UPS, USPS and FedEx Ground/Air shipping services.
- Available shipping methods may vary for different type of products and shipping destinations.
- We will ALWAYS ship to the provided shipping address by the customer unless you tell us before your order is placed.
- Promised delivery times only for business days.
- Tracking the package with tracking code and following delivery is in the buyer responsibility.
- For protecting your order, $1000+ valued orders require a signature for delivery. (Free of charge)
- Shipping to the PO BOX is not allowed!
- Because of the client, if the shipment is return back to our warehouse or office, we will apply 20% processing fee.
- If your order is shipping from multiple warehouses, shipping cost will be multiplied too.
- We are following courier tracking numbers, if courier delivery status is delivered, we will accept the order as a delivered. If the package is lost after delivery, it's responsibility of the buyer.
- Products that are oversized must ship truck freight / LTL which differs from ground shipments and can cost higher, in that cases our customer support team will contact with you.
Our Shipping Rates and Delivery Times for United States (48 state)
|Free Shipping (500$+ orders)||2-7 Days||Free|
|Best Way Shipping||2-7 Days||$9.99|
|Ground Shipping||1-6 Days||$11.99|
|2nd Day [Promo]||2 Days||$22.99|
|Oversize Items (75lb+)||1-6 Days||$129.99|
|Truck Freight||2-14 Days||$299.99|
NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping contact with us.
For our return and refund policy please check this page: https://nvnmarine.com/pages/return-and-refund-policy
Last Updated: Jan 01 2022